Privacy

Last updated November 2026. My Festive House is run by SHORE AI LLC, Malibu, California.

What we handle

The photo of your house that you upload, the answers you pick (holiday, style, the size of your house, what it is made of, your weather, your outlet and your budget), the plan and pictures we make for you, and the payment record. We do not ask for your address, and we do not ask you to make an account. Stripe, our payment service, collects your email and card details on its own page.

Why

Only to look at your house, build your decorating plan, make your pictures, let you see and download them, email you the link, and take payment. We do not sell your information. We do not use your photo or your answers to train AI models.

How your plan is made

Your photo is sent to an AI service that looks at it and reports plain facts about the front of the house, such as the length of the roofline and the number of windows. Your photo and a description of the decorations are sent to an AI picture service that returns the decorated pictures. The materials list and the budget are worked out on our own server. Phone photos can carry hidden details such as the place the photo was taken; your browser redraws the photo before it is sent, which removes them.

How long we keep it

A photo and preview you never pay for are deleted after 3 hours, and you can delete them sooner with the Delete my photo now button. After you pay, your photo, pictures and plan stay on your private link for 30 days and are then deleted. We do not keep them. You can delete yours sooner with the Delete my plan button on your page.

Your link

Your plan page and picture links are private web addresses that only you have. Anyone you give the link to can open it.

Who sees it

Service providers handle parts of the work under their own privacy terms: payments (Stripe), the AI that reads the photo, the AI that makes the pictures, email (Resend) and hosting. People at My Festive House can see order records when a customer needs help.

Analytics

We use Google Analytics and Plausible to count visits and see which pages are used. They receive the page address without any query string, your browser and device type, and an approximate location. Plausible uses no cookies; Google Analytics may set cookies. Advertising features and ad personalization are turned off. Neither receives your photo, your answers, your pictures or your plan. We do not run them on the page that holds your plan.

Cookies and tracking

We do not use advertising cookies.

Your choices

You can stop at any time. Delete your photo or your plan whenever you like. To ask about an order, write to info@myfestivehouse.com.

Security

Information travels over encrypted connections and is kept with reputable cloud providers. No system is perfectly secure, and we cannot promise it.

Children

My Festive House is for adults. It is not meant for children under 13.